Your coffee adventure begins as soon as you join the club! With your precious beans making their way out the door shortly after you sign up.

Rest assured, if there happens to be a prolonged delay before we can dispatch your order, we'll reach out to you personally to keep you in the loop and offer some options.

When your order is placed between the 26th and 31st of the month, we'll ship it out the door at the beginning of the following month (Kindly note that this applies exclusively to RoM Subscription Box orders). During this exciting Roaster changeover period, we are eagerly awaiting the new goodies to arrive.

Now, we say "shortly after" because we receive fresh beans every week from our amazing Feature Roasters. But hey, the delivery day can be as unpredictable as a squirrel on caffeine!

If you ever find yourself running low, or in the 26-31st period and in need of an urgent coffee fix, no worries at all. Just give our team a holler, and we'll swiftly send out some mind-blowing coffees to keep your cravings at bay.

The main distinction between our Variety Box and Single Variety option lies in the number and type of coffees included.

The Variety Box - our most popular option - only available in sizes 500g and above, offers up to 4 different 250g bag coffee varieties. The specific number of varieties depends on the size you select: 1kg and higher include 4 varieties, 750g contains 3 varieties, and 500g features 2 varieties.

Don't worry, our Variety Box will never include a decaf bag. Instead, you'll receive a delightful assortment of roast strengths and some single-origin options.

In contrast, the Single Variety option provides a single type of coffee, regardless of the quantity chosen. It's important to note that sizes 1kg and higher for the Single Variety option come in 1kg bags.

So, whether you're seeking a diverse range of flavours with our Variety Box or prefer to stick to a single favourite coffee with our Single Variety option, we've got you covered for a delightful coffee experience.

When it comes to your roast preference, our Mix it Up option is the ultimate crowd-pleaser. In the variety box, you'll receive a selection of roast strengths each month to satisfy your taste buds. If you opt for the single variety, we'll mix it up for you from month to month.

In the variety box, when you choose Smoother or Stronger, you'll receive the smoothest or strongest varieties from our feature roaster. For the single variety option, we carefully select the most delicious smooth or strong coffee for you to enjoy.

If you're uncertain about your preference or want change, you can always make changes through your customer portal. However, as a general recommendation, we suggest going with the Mix it Up option if you're unsure.

It's important to note that the Mix it Up option never includes decaf unless specifically requested and keep in mind that our roasters only feature one decaf option, so if you choose decaf, it will always be a single variety.

We understand that households may have a mix of coffee and decaf drinkers, so we do offer the option to include a bag or two of decaf in your box. Simply leave a note at checkout or reach out to us, and we'll happily accommodate your request.

With our flexible options and commitment to delivering the perfect coffee experience, we're here to ensure everyone in your household can enjoy their cup of joe, just the way they like it.

If you're looking for the ultimate coffee adventure and want to try 4 coffees per month, you will need to select the Variety Box and a box size of 1kg or greater. This ensures you receive four distinct 250g bag varieties.

If you choose a lower size such as the 750g or 500g, you will get 3 or 2 * 250g bags respectively.

And remember, if you opt for a single variety box of 1kg or larger, it will come with 1kg bags for that specific coffee.